Privacy Policy

At Agensi Pekerjaan DLS Consultancy Sdn. Bhd. (“DLS Consultancy”, “we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled responsibly, securely, and in accordance with the Personal Data Protection Act 2010 (PDPA) and other applicable laws. 

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you engage our recruitment, HR consulting, payroll, training, or related services, visit our website, or communicate with us. 

Consent

By accessing our website, submitting your personal information, applying for employment opportunities, registering with DLS Consultancy, or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your personal data in accordance with this Policy and the PDPA. 

Personal Data We Collect

Depending on the nature of our relationship with you, we may collect personal information including, but not limited to: 

  • Full name  
  • Contact details (telephone number, email address, mailing address)  
  • Date of birth  
  • Identification details where required by law  
  • Employment history and work experience  
  • Educational qualifications and professional certifications  
  • Curriculum Vitae (CV) or résumé  
  • Skills, competencies, salary information, and career preferences  
  • Employment references and referee details  
  • Interview notes and recruitment assessments  
  • Payroll and banking information where applicable  
  • Health or medical information where relevant and permitted by law  
  • Any other information voluntarily provided by you  

Where necessary, we may also collect sensitive personal data in accordance with the PDPA and only with your explicit consent or where permitted by law. 

Purpose of Collecting Personal Data

We collect and process personal information for purposes including: 

  • Executive Search and Recruitment Services  
  • Permanent, Contract, and Temporary Placements  
  • Candidate assessment and selection  
  • Reference and background verification  
  • Payroll administration and workforce management  
  • HR advisory and consulting services  
  • Learning and development programmes  
  • Responding to enquiries and providing customer support  
  • Managing client relationships  
  • Compliance with legal and regulatory obligations  
  • Internal reporting, business administration, and service improvement  
  • Sending information regarding career opportunities, industry updates, events, or services that may be relevant to you

How We Collect Personal Data

We collect personal information through various channels, including: 

  • Information provided directly by you  
  • Job applications submitted via our website or recruitment portals  
  • Curriculum vitae (CVs) and résumés  
  • Interviews and meetings  
  • Emails, telephone conversations, and correspondence  
  • Professional networking platforms such as LinkedIn  
  • Referees and previous employers  
  • Educational institutions  
  • Publicly available sources where permitted by law  
  • Our clients during recruitment assignments  

Disclosure of Personal Data

Your personal information may be disclosed where necessary to: 

  • Prospective employers and hiring organisations  
  • Our clients for recruitment purposes  
  • Referees and previous employers  
  • Educational institutions for qualification verification  
  • Professional advisers, including auditors, accountants, lawyers, and consultants  
  • Government authorities or regulatory bodies where required by law  
  • Third-party service providers supporting our business operations, including payroll, IT systems, cloud hosting, and training services  

We will only disclose your personal information where it is necessary for legitimate business purposes or required by law. 

Overseas Transfer of Personal Data

Where business requirements necessitate the transfer of personal data outside Malaysia, DLS Consultancy will ensure that appropriate safeguards are implemented to protect your information in accordance with the PDPA and applicable legal requirements. 

Where required, your consent will be obtained prior to such transfer. 

Data Security

We maintain appropriate technical, administrative, and organisational security measures to protect personal data against: 

  • Unauthorised access  
  • Loss or theft  
  • Misuse  
  • Alteration  
  • Accidental disclosure  
  • Destruction  

Access to personal information is restricted to authorised personnel who require such information to perform their duties and are bound by confidentiality obligations. 

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. 

When personal data is no longer required, it will be securely deleted, anonymised, or destroyed. 

Access and Correction

You have the right to request access to your personal data and request corrections if the information held by us is inaccurate, incomplete, misleading, or outdated, subject to the provisions of the PDPA. 

Requests should be submitted in writing together with sufficient information to verify your identity. 

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance our online services. 

You may choose to disable cookies through your browser settings; however, certain features of our website may not function as intended. 

Recruitment Integrity Statement

DLS Consultancy is a licensed recruitment and human capital solutions provider committed to ethical recruitment practices. 

We do not charge job seekers any fees for employment placement unless expressly permitted under applicable laws or regulations. 

We are committed to maintaining the highest standards of integrity and do not engage in practices such as:

  • Advertising fictitious or misleading job vacancies  
  • Misrepresenting employment opportunities  
  • Collecting personal information for unauthorised purposes  
  • Making false or misleading representations to candidates or clients  

Changes to This Privacy Policy

DLS Consultancy reserves the right to amend or update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or operational needs. 

The latest version will always be available on our website, and continued use of our services constitutes acceptance of any updates. 

Contact Us

If you have any questions regarding this Privacy Policy or wish to access, update, or correct your personal information, please contact us.